Diploma of Business (Operations)

CRICOS Course Code: 105032HCourse Code: BSB50120

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

Fine out more Information about this course

Employment pathway

This qualification provides participants with the skills to obtain various occupational positions including administration manager, general office manager or service manager.

Pathway from the qualification

Further study in our Advanced Diploma to develop specialised technical and theoretical management skills, or a range of other Advanced Diploma qualifications.

Course duration and fees

The total duration will be 78 weeks including the breaks.

See: Academic Calendar & Fees for detailed information.

Qualification sturcture

  1. Course Units
    BSBCRT511 Develop critical thinking in others
    BSBFIN501 Manage budgets and financial plans
    BSBOPS501 Manage business resources
    BSBSUS511 Develop workplace policies and procedures for sustainability
    BSBXCM501 Lead communication in the workplace
    BSBOPS502 Manage business operational plans
    BSBOPS503 Develop administrative systems
    BSBOPS504 Manage business risk
    BSBTWK503 Manage meetings
    BSBOPS505 Manage organisational customer service
    BSBHRM525 Manage recruitment and onboarding
    BSBSTR502 Facilitate continuous improvement

Entry Requirements

It is recommended that individuals should:

  • Be 18 years or older; and
  • Have completed Year 12 or its equivalent with suitable English language skills.
  • International Students are also required to have an English ability at the IELTS 6.0 or equivalent.

Jobs Roles

  • Executive Officer
  • Business Development Manager
  • Project Consultant
  • Office Manager
  • Business Sales Team Leader
  • Administrator
  • Corporate Services Manager
  • Administration Manager (Local Government)
  • Evaluation
  • Records Management Coordinator
  • Team Leader
  • Unit Leader
  • Project Coordinator
  • Administration Manager
  • Customer Service Manager

Mode of Course Delivery

67% Face-to-face and 33% Online


The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this online delivery period.

Please contact the college if you have any enquiries regarding the mode of delivery and the timetable

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Don’t hesitate to apply today. We offer intake dates all year round. Just complete the enrolment form with your relevant documentation and you could be approved in a matter of weeks and on your way.

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If you have further questions specific to your circumstances, contact us. We are always here to help new and returning students to make your experience at Berkeley Business Institute as easy and worry-free as possible.