Certificate IV in Business (Administration)

CRICOS Course Code: 105031JCourse Code: BSB40120

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.

Fine out more Information about this course

Employment pathway

The job roles that relate to this qualification may include office administrator, trade coordinator and sustainability manager. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Pathway from the qualification

After achieving this qualification candidates may undertake a range of Diploma level qualifications within the BSB Training Package, or other Training Packages.

Course duration and fees

The total duration will be 52 weeks including the breaks.

See: Academic Calendar & Fees for detailed information.

Qualification sturcture

  1. Course Units
    BSBCRT411 Apply critical thinking to work practices
    BSBTEC404 Use digital technologies to collaborate in a work environment
    BSBTWK401 Build and maintain business relationships
    BSBWHS411 Implement and monitor WHS policies, procedures and programs
    BSBWRT411 Write complex documents
    BSBXCM401 Apply communication strategies in the workplace
    BSBPEF402 Develop personal work priorities
    BSBPEF403 Lead personal development
    BSBOPS405 Organise business meetings
    BSBPMG430 Undertake project work
    BSBTEC401 Design and produce complex text documents
    BSBTEC402 Design and produce complex spreadsheets

Entry Requirements

There are no entry requirements for this qualification however it is recommended that individuals should:

  • be 18 years or older; and
  • have completed Year 11 or its equivalent with suitable English language skills.
  • International Students are also required to have an English ability at the IELTS 6.0 or equivalent.

Jobs Roles

  • Personal Assistant
  • Office Administrator
  • Sustainability Manager
  • Sales Assistant
  • Sustainability Officer
  • Trade Coordinator
  • Exporter
  • Importer
  • Assistant Records Manager
  • Analyst
  • Customer service assistant

Mode of course delivery

67% Face-to-face and 33% Online


The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this online delivery period.

Please contact the college if you have any enquiries regarding the mode of delivery and the timetable

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